Brookdale Logo

Brookdale Resource Center’s Impact over the Past 5 Years

4,862

Lives Changed

1,176

Children Served

517

Parents Empowered

The Brookdale Resource Center is an emergency shelter and resource center in Macon, Georgia, that helps individuals and families experiencing homelessness stabilize their lives and move toward permanent housing. Here is a brief message from Brookdale’s Executive Director Alison Bender:

Details: The Brookdale Resource Center provides a structured 45-day program that offers safe housing along with comprehensive support services designed to help residents rebuild stability.

Once an intake is completed, the Case Manager and client work together to develop an Individualized Program Plan (IPP).

An IPP is a person-centered plan that identifies the client's unique strengths, needs, barriers, and goals. It outlines the specific services, resources, funding, and support necessary to help the individual achieve greater stability, independence, and overall well-being.

The IPP process is collaborative and brings together the client, Case Manager, and other members of the client's support network, when appropriate, to create a personalized roadmap for success. Goals and action steps are tailored to the individual's circumstances and may include areas such as housing, employment, education, healthcare, mental health services, financial stability, and life skills development.

The IPP is a living document that is reviewed and updated regularly to reflect the client's progress, changing needs, and achievements, ensuring that services remain responsive and focused on helping the individual reach their goals.

The results speak for themselves. Lewis battled anxiety, depression, and homelessness until he found Brookdale. Here’s his story.

Each day, Brookdale's program and services are expanding. Your donation will help Brookdale continue to provide vital resources to our community.

DONATE NOW

View Brookdale's current donation list for in-kind donations. Please contact Brookdale Resource Center to coordinate drop-offs and donations.

Amazon Wish List

Volunteer

Brookdale Resource Center utilizes volunteers daily for its operations. Volunteer opportunities at Brookdale include but are not limited to serving meals, sorting donations, facility upkeep, and assorted projects.

If you are interested in volunteering, follow this link to view Brookdale’s current needs and sign up for shifts: Brookdale Volunteer Opportunities

For volunteer groups and/or specialized projects, contact Charity Lucas at clucas@brookdalerc.org.

Volunteer at Brookdale

Need Help?

Intake assessment for Brookdale Resource Center occurs 9 a.m. to 4 p.m. every Monday through Friday.

Please call prior to arriving to determine eligibility for the program. We want to ensure we can assist with your needs and that we have open availability/space.

Intake assessment for Hello House at Brookdale occurs 4 p.m. to 6 p.m. daily.

Connect

3600 Brookdale Avenue Macon, GA 31204

478-292-5123

admin@brookdalerc.org

Resident Success Stories

Congratulations to Jonathan for successfully completing Brookdale's 45-day program! Throughout his time at Brookdale, he not only completed the program but also received valuable assistance in obtaining essential documents such as his birth certificate, EBT card, and social security card. Now, equipped with these necessities, he's all set to embark on a new journey – moving into his very own place!

Sean, recently graduated from Brookdale’s program and officially moved into independent housing! Through his determination—and with the support of our incredible caseworkers—Sean is one of many success stories proving what’s possible with the right help at the right time.

While we’ll certainly miss his uplifting spirit and encouraging presence around Brookdale, we couldn’t be more excited for this new chapter in his journey. Congratulations, Sean!

Lewis graduated in May of 2025 from Brookdale’s program and has officially moved into independent housing! His hard work and perseverance—combined with the guidance of our dedicated caseworkers—make him a shining example of what’s possible when support meets determination.

Lewis’s steady encouragement and warm presence at Brookdale are missed, but we’re thrilled to see him take this exciting next step.

Reginald Mitchell graduated from Brookdale and is in the process of moving into independent housing! Reginald voluntarily took a financial literacy class at Brookdale while caseworkers helped him with housing applications and employment assistance services. When asked to describe his experience at Brookdale, Reginald simply said, "Beautiful."

Cierra Mitchell just completed the program at Brookdale Resource Center. Brookdale Resource Center's 90-day program focuses on equipping residents with the skills necessary to achieve financial stability and obtain permanent housing. Congrats, Cierra, and good luck on your journey!

Brick sign that says "Brookdale Resource Center" and a picture of tables in a cafeteria

Brookdale's Story

Brookdale Resource Center (previously known as Brookdale Warming Center) opened in January of 2021 following the tragic discovery of two homeless men frozen to death on Christmas morning in 2020.

The consolidated government of Macon-Bibb County and various community organizations turned the former Brookdale Elementary School into a 24-hour facility that provided food and shelter to the homeless population during the winter months. It was evident that Brookdale Resource Center would still be needed once the cold weather subsided. Mayor Lester Miller approached the United Way of Central Georgia about taking over the operations and continuing the program.