United Way of Central Georgia
Resource Development Director
Location: Macon, Georgia (In-Person)
Reports To: Vice President of Resource Development
Employment Status: Exempt | Full-Time
Position Summary
United Way of Central Georgia is seeking a dynamic, relationship-driven fundraising professional to join our Resource Development team. The Resource Development Director is responsible for developing, implementing, and managing fundraising strategies that strengthen corporate partnerships, engage individual donors, expand volunteer involvement, and generate sustainable revenue to advance the mission of United Way.
This position manages a portfolio of corporate and community partners while leading annual workplace campaigns, cultivating major donor relationships, identifying new business opportunities, and supporting strategic fundraising initiatives. Success in this role requires exceptional relationship-building skills, strategic thinking, strong project management abilities, and a passion for creating lasting community impact.
Working collaboratively across the organization, the Resource Development Director helps ensure United Way continues to mobilize the caring power of our community to improve lives throughout Central Georgia.
Key Responsibilities
Annual Campaign Strategy & Fundraising
- Develop and implement annual fundraising strategies to achieve assigned campaign goals and organizational objectives.
- Manage a portfolio of workplace campaigns and corporate accounts through year-round relationship management.
- Plan, organize, and execute annual workplace campaigns from campaign planning through final campaign closeout.
- Monitor campaign progress, analyze results, prepare forecasts, and recommend strategies to maximize fundraising success.
- Evaluate historical campaign performance to identify opportunities for growth and continuous improvement.
- Prepare campaign reports, projections, and performance analyses for leadership.
- Collaborate with Finance to ensure accurate campaign reporting, gift processing, pledge reconciliation, and campaign closeout.
- Maintain accurate campaign records and donor information within the organization's CRM/database.
- Ensure donors receive exceptional stewardship throughout the giving process.
Corporate Partnerships & Donor Engagement
- Build and maintain strong, year-round relationships with corporate partners, community leaders, and individual donors.
- Cultivate and grow new corporate partnerships while expanding engagement with existing accounts.
- Develop and execute customized engagement strategies that increase campaign participation, volunteer involvement, sponsorships, and corporate giving.
- Identify opportunities to grow annual giving, leadership giving, major gifts, grants, sponsorships, and other philanthropic investments.
- Conduct workplace campaign presentations, donor meetings, and community engagement opportunities.
- Provide outstanding customer service and stewardship to donors and corporate partners.
- Maintain consistent communication with assigned accounts through meetings, campaign updates, recognition activities, and follow-up.
- Represent United Way professionally throughout the community while strengthening strategic partnerships.
Volunteer Leadership & Campaign Support
- Recruit, train, support, and recognize Employee Campaign Coordinators, campaign volunteers, committee members, and campaign cabinet volunteers.
- Coordinate volunteer training sessions, planning meetings, and campaign kickoffs.
- Provide ongoing guidance, resources, and support to volunteers to ensure successful fundraising efforts.
- Assist volunteers in establishing campaign goals, timelines, engagement strategies, and recognition plans.
- Foster meaningful volunteer experiences that strengthen long-term involvement with United Way.
- Support volunteer recruitment efforts for organizational initiatives, community engagement opportunities, and special events.
Strategic Growth & Business Development
- Research and identify prospective companies, organizations, and community partners with strong fundraising potential.
- Develop strategies to secure new workplace campaigns and expand United Way's presence throughout the community.
- Identify opportunities to increase revenue through corporate sponsorships, employee engagement initiatives, grants, and strategic partnerships.
- Collaborate with the Director of Philanthropy and Resource Development team to identify growth opportunities across donor segments.
- Monitor business trends, community needs, and emerging opportunities that support organizational growth.
- Serve as a resource and mentor to other Resource Development staff by sharing successful fundraising strategies and best practices.
- Represent United Way at networking events, community meetings, and partner functions to strengthen community awareness and engagement.
Cross-Department Collaboration & Organizational Leadership
- Partner with Finance to ensure accurate reporting, campaign reconciliation, collections, and donor acknowledgements.
- Work collaboratively with Community Impact staff to communicate program outcomes and connect donors with United Way's mission.
- Support organizational fundraising events, community engagement initiatives, and special projects.
- Maintain confidentiality of donor information and organizational data.
- Demonstrate professionalism, integrity, and ethical conduct in all interactions.
- Perform other duties and special projects as assigned to support organizational priorities.
Qualifications
Education
- Bachelor's degree in Business, Marketing, Communications, Public Relations, Nonprofit Management, or a related field preferred but not required.
Experience
- Minimum of two-five years of professional experience in fundraising, sales, business development, relationship management, marketing, or a related field preferred but not required.
- Experience managing corporate accounts, donor portfolios, or customer relationships preferred.
- Experience working with volunteers, committees, or community organizations is preferred.
Knowledge, Skills & Abilities
The successful candidate will demonstrate:
- Exceptional interpersonal and relationship-building skills.
- Strong verbal, written, and public speaking abilities.
- Excellent organizational, project management, and time management skills.
- Ability to manage multiple priorities while meeting deadlines.
- Strong analytical and problem-solving skills.
- Ability to interpret fundraising data and develop strategic recommendations.
- Professional judgment and sound decision-making abilities.
- Proficiency in Microsoft Office Suite.
- Experience with donor database/CRM software preferred.
- Ability to work independently while contributing effectively within a collaborative team environment.
- Commitment to providing outstanding customer service to donors, volunteers, and community partners.
- Willingness to work occasional early mornings, evenings and weekends during campaign season and special events when needed.
Benefits
United Way of Central Georgia offers a competitive benefits package including:
- 401(k) with employer match
- Health Insurance
- Dental Insurance
- Vision Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Life Insurance
- Employee Assistance Program
- Paid Time Off plus Holidays
- Retirement Plan
- Performance-based bonus opportunities
Work Schedule
- Full-Time
- Monday-Friday
- 8-hour workday
- In-person (Macon, Georgia)
- Occasional early morning, evening and weekend hours required during campaign season and special events.
How to Apply
Interested candidates should submit a resume and cover letter highlighting their fundraising, sales, relationship management, or business development experience to:
Brandi Rozier
Vice President of Resource Development
BRozier@unitedwaycg.com
Applications will be reviewed as they are received until the position is filled.
United Way of Central Georgia is an Equal Opportunity Employer.
Brookdale Resource Center
Kitchen Manager
Location: Macon, Georgia
Department: Brookdale Resource Center
Reports To: Manager of Operations or Executive Director
Employment Status: Full-Time
Position Summary
The Kitchen Manager runs the shelter's food service program, ensuring safe, nutritious meals are provided efficiently to guests experiencing homelessness while maintaining food safety, sanitation, and fiscal responsibility. This role oversees meal planning, staff, volunteers, inventory, donations, and compliance to support a welcoming, dignified environment.
Essential Duties and Responsibilities
Kitchen Operations
- Manage daily operations, scheduling, and dining areas.
- Plan and prepare balanced, nutritious meals within capacity and budget constraints.
- Control portions and minimize waste.
Food Safety and Sanitation
- Maintain full compliance with local, state, and federal food safety laws.
- Enforce strict cleaning schedules and log required safety data.
- Train staff and volunteers on food safety and prepare for inspections.
Food Purchasing and Inventory Management
- Track inventory and purchase supplies according to budget and capacity.
- Implement FIFO practices, manage expiration dates, and organize storage.
Food Donations and Community Partnerships
- Inspect, store, and utilize food donations efficiently.
- Maintain positive relationships with local donors, food banks, and businesses.
Staff and Volunteer Supervision
- Supervise, schedule, train, and coach kitchen staff and volunteers.
- Foster a respectful, trauma-informed, and compassionate team environment.
Guest Service and Shelter Support
- Accommodate dietary needs, allergies, and restrictions while promoting guest choices and dignity.
- Collaborate with case managers and participate in shelter meetings.
Budget and Administrative Responsibilities
- Operate within the food service budget, maintaining receipts and reports.
- Develop annual budgets and kitchen policies.
Equipment and Facility Management
- Inspect and maintain appliances, reporting repair needs promptly.
Qualifications
Required
- High school diploma or equivalent.
- 2–3 years of commercial or institutional food service experience.
- ServSafe Manager certification.
- Previous supervisory experience and strong organizational skills.
- Ability to stand, walk, and lift up to 50 pounds.
Preferred
- High-volume kitchen or nonprofit human services experience.
- Experience with budgets, volunteer management, and trauma-informed care.
Knowledge, Skills, and Abilities
- Strong leadership, decision-making, and communication skills.
- Ability to manage food costs, inventory, and meal plans under budget.
- Commitment to reducing homelessness and treating all guests with dignity and respect.
Working Conditions
Based in a shelter environment with regular interaction with guests. Work involves exposure to heat, cold, steam, and chemicals in a commercial kitchen. Requires prolonged standing, walking, and occasional lifting up to 50 pounds. A flexible schedule including evenings, weekends, and holidays may be required.
Equal Opportunity Statement
Brookdale Resource Center provides equal employment opportunities regardless of race, color, national origin, sex, age, disability, or other protected status.
Disclaimer
This job description outlines general job duties, which may be modified based on organizational needs, and is not an exhaustive list.
Interested applicants please send a cover letter along with your resume to acallaway@brookdalerc.org.
Brookdale Resource Center
Client Service Specialist
Location: Macon, Georgia
Department: Brookdale Resource Center: Nonprofit Emergency Shelter Organization
Reports To: Shelter Manager/Program Director
Employment Status: Full-Time
Position Summary
The Client Service Specialist provides direct support and assistance to shelter clients while ensuring a safe, clean, and supportive environment. This position is responsible for client intake and discharge, monitoring daily shelter activities, providing crisis intervention, maintaining documentation, and connecting clients with resources and supportive services.
The ideal candidate is compassionate, dependable, organized, and able to work effectively in a fast-paced environment serving individuals and families experiencing homelessness.
Essential Functions
- Greet and assist clients, visitors, and community partners in a professional and respectful manner
- Complete client intake, orientation, and discharge procedures according to agency policies
- Monitor shelter operations and client activities to ensure safety and compliance with shelter rules
- Maintain accurate and timely client records, incident reports, shift logs, and service documentation
- Provide crisis intervention, conflict resolution, and de-escalation support when necessary
- Assist clients with accessing community resources, transportation, employment, healthcare, housing, and other supportive services
- Conduct routine room checks and facility walkthroughs
- Respond to emergencies and follow agency emergency procedures
- Assist with distribution of meals, hygiene products, linens, and other supplies
- Maintain cleanliness and organization of common areas as needed
- Answer phones and respond to general inquiries
- Work collaboratively with case managers, program staff, volunteers, and community partners
- Protect the confidentiality of client and agency information
- Attend required staff meetings and trainings
- Perform additional duties as assigned
Qualifications
Education & Experience
- High school diploma or GED required
- Associate degree or coursework in Human Services, Social Work, Psychology, or related field preferred
- Experience in a shelter, non-profit, customer service, behavioral health, or social services setting preferred
- Experience working with vulnerable populations strongly preferred
Knowledge, Skills, & Abilities
- Strong interpersonal and communication skills
- Ability to work effectively with diverse populations
- Ability to remain calm in stressful or crisis situations
- Knowledge of trauma-informed care principles preferred
- Strong organizational and documentation skills
- Basic computer proficiency including Microsoft Office and data entry
- Ability to maintain professional boundaries and confidentiality
- Ability to work independently and as part of a team
Physical Requirements
- Ability to stand, walk, bend, and move throughout the facility during shifts
- Ability to occasionally lift and carry up to 25 pounds
- Ability to respond quickly in emergency situations
Work Environment & Schedule
- Shelter environment operating 24 hours a day, 7 days a week
- Schedule may include evenings, weekends, overnight shifts, and holidays
- Full-time and part-time schedules available
Benefits (Full-Time Eligible Employees)
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement plan options
- Employee assistance program
- Professional development opportunities
Equal Opportunity Employer
The organization is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.
Interested applicants please send a cover letter along with your resume to acallaway@brookdalerc.org.