Brookdale Resource Center

Brookdale Logo

About Brookdale

Brookdale serves as a transitional housing and resource center for people experiencing homelessness in Central Georgia. Brookdale Resource Center's 90-day program focuses on equipping residents with the skills necessary to achieve financial stability and obtain permanent housing. Each resident at Brookdale has a caseworker who tailors their program to meet their specific needs. They assist with enrollment in school, obtaining vital documents such as birth certificates and registering residents for government benefits. 

Brookdale served over 1,100 people in its first year including 57 families with 158 children. Services and programs are continually expanding. Brookdale Resource Center received a $3,741,517 grant from the state of Georgia to increase its capacity to assist people experiencing homelessness. The grant dollars will support hiring more staff, setting up an in-house dental center, and upgrading the gymnasium to accommodate short-term residents and provide resources for individuals not enrolled in the 90-day program. 

About Hello House at Brookdale

Hello House at Brookdale is a short-term low-barrier entrance 50 bed shelter. Hello House is open from 4pm to 8am seven days a week, with intakes available between 4pm and 6pm. Breakfast and dinner are served daily.

Vision Statement

To live in a community where housing vulnerability is rare, brief, and non-recurring.

Mission Statement

To connect those who are housing vulnerable with the support necessary to become self-sufficient and find a permanent home. 


Need Help?

Intake assessment for Brookdale Resource Center occurs 9 a.m. to 4 p.m. every Monday through Friday. 

Please call prior to arriving to determine eligibility for the program. We want to ensure we can assist with your needs and that we have open availability/space.

Intake assessment for Hello House at Brookdale occurs 4 p.m. to 6 p.m. daily. 



3600 Brookdale Avenue Macon, GA 31204



In the first year, Brookdale served 1,014 individuals including 57 families with 158 children total. Each day, their program and services are expanding. Your donation will help Brookdale continue to provide vital resources to our community. 

View Brookdale's current Donation List for in-kind donations. Donations can be dropped off on site at Brookdale Resource Center.


Meal service at Brookdale


Brookdale Resource Center utilizes volunteer daily for its operations. Volunteer opportunities at Brookdale include but are not limited to serving meals, sorting donations, facility upkeep, and assorted projects.

If you are interested in volunteering, follow this link to view Brookdale’s current volunteer needs and sign up for shifts: Brookdale Volunteer Opportunities

For volunteer groups and/or specialized projects, contact Amber Morris at


Resident Success Stories

Brookdale is my safety net and I'm thankful.

"Brookdale means a lot to me. Brookdale took me in when my family kicked me out. I felt welcomed by the staff and I felt that they actually cared when I felt that no one did. Brookdale has helped me achieve a lot of things I wanted to. I have a therapist, I have means to get food, and they help transport me places I need to be. I feel grateful and blessed to have Brookdale and the staff here. So to answer the question, Brookdale is my safety net and I’m thankful."

It gave me back my life

"I came here broken. I was scared mentally, spiritually, emotionally broken. I had no hope. I was determined to better my situation, so I came here, not knowing what to expect. I was met with opposition, but eventually everything turned out great. Not only have I grown spiritually and emotionally, but I have also found peace. Here, I gained strength, hope, and faith. I’ve made a few friends a long the way. And that was rare, where I was. So I want to say what does Brookdale mean to me? Everything!! It gave me back my life. I will recommend this place to the next suffering person. Thank you, Brookdale, for all you do and did. I’ll never forget."

I felt an immediate trust

"To me, Brookdale means more than a shelter from the cold. In my experience at Brookdale, I could think of a few words- fidelity, encouragement, and convergent. When my four kids and I arrived at Brookdale I was at a point in my life that I just wanted to give up, but Brookdale is a place like no other. The staff welcomed us genuinely. I felt welcome, but I still felt that I had hit rock bottom with me kids. I felt like I had let them down. I was in a world of deep depression, but there are a lot of wonderful people on the Brookdale staff. I would like to name them all but forgive me my memory is short-term. After just having conversations with them I felt an immediate trust. The encouragement program by Ms. Kim was uplifting. She must’ve seen through my pain. She told me that this is not the end for me. In so many words, she said, “this is your season and god will show you your reason.” Just keep your head up. Ms. Kim is just one of the wonderful staff members of Brookdale. There is also Tamila who turned my family situation around and solved a lot of our problems. She is a very nice and dedicated worker. I would like to thank all the staff members at Brookdale. "

I am leaving here a changed woman

"When I came here, I was angry and rude to staff. I am so sorry for the way I acted. But I am leaving here a changed woman. I love y'all and couldn't have done this without Brookdale. I am so grateful to all of the staff."



Brick sign that says "Brookdale Resource Center" and a picture of tables in a cafeteria

Brookdale's Story

Brookdale Resource Center (previously known as Brookdale Warming Center) opened in January of 2021 following the tragic discovery of two homeless men frozen to death on Christmas morning in 2020.

The consolidated government of Macon-Bibb County and various community organizations turned the former Brookdale Elementary School into a 24-hour facility that provided food and shelter to the homeless population during the winter months. It was evident that Brookdale Resource Center would still be needed once the cold weather subsided. Mayor Lester Miller approached the United Way of Central Georgia about taking over the operations and continuing the program.