Brookdale Logo

Issue: Homelessness is a pressing issue in Central Georgia, leaving many individuals without stable housing and essential resources. The lack of transitional housing and support services can further exacerbate the challenges faced by people experiencing homelessness, making it difficult for them to achieve financial stability and secure stable housing.


UWCG's Role: In response to the homelessness crisis, United Way of Central Georgia and Macon-Bibb County established Brookdale Resource Center, a transitional housing and resource center. Brookdale Resource Center's 90-day program offers a lifeline to individuals experiencing homelessness, providing them with a supportive environment and essential resources to rebuild their lives. Each resident at Brookdale receives personalized assistance from a dedicated caseworker, who tailors their program to address their specific needs. From enrolling in school to obtaining vital documents like birth certificates and accessing government benefits, the caseworker guides and supports residents on their journey to stability.

As part of Brookdale Resource Center's comprehensive approach, Hello House offers a short-term low-barrier entrance shelter. With a capacity of 50 beds, Hello House provides a safe and welcoming space for individuals experiencing homelessness. The shelter operates from 4 pm to 8 am, seven days a week, with intakes available between 4 pm and 6 pm. Residents are provided with breakfast and dinner daily, ensuring they have access to nutritious meals during their stay.


Impact: The impact of Brookdale Resource Center and Hello House is immeasurable for individuals experiencing homelessness in Central Georgia. By offering transitional housing and essential resources, Brookdale Resource Center equips residents with the skills and support necessary to achieve financial stability and secure stable housing. The personalized approach, led by dedicated caseworkers, ensures that each resident's unique needs are addressed, fostering a sense of empowerment and hope.

Hello House's low-barrier entrance shelter provides immediate relief and safety to those in need, giving them a chance to rebuild their lives in a secure environment. The provision of meals and access to basic necessities like shelter and sustenance is a critical step toward helping individuals experiencing homelessness regain stability.

Vision Statement

To live in a community where housing vulnerability is rare, brief, and non-recurring.

Mission Statement

To connect those who are housing vulnerable with the support necessary to become self-sufficient and find a permanent home. 


Need Help?

Intake assessment for Brookdale Resource Center occurs 9 a.m. to 4 p.m. every Monday through Friday. 

Please call prior to arriving to determine eligibility for the program. We want to ensure we can assist with your needs and that we have open availability/space.

Intake assessment for Hello House at Brookdale occurs 4 p.m. to 6 p.m. daily. 



3600 Brookdale Avenue Macon, GA 31204



Since 2021, Brookdale served 1,741 individuals including 152 families with 374 children. Each day, Brookdale's program and services are expanding. Your donation will help Brookdale continue to provide vital resources to our community. 

View Brookdale's current Donation List for in-kind donations. Donations can be dropped off on site at Brookdale Resource Center.


Meal service at Brookdale


Brookdale Resource Center utilizes volunteers daily for its operations. Volunteer opportunities at Brookdale include but are not limited to serving meals, sorting donations, facility upkeep, and assorted projects.

If you are interested in volunteering, follow this link to view Brookdale’s current volunteer needs and sign up for shifts: Brookdale Volunteer Opportunities

For volunteer groups and/or specialized projects, contact Amber Morris at


Resident Success Stories

Bonnie S.

"My stay at Brookdale was good. I love how they helped me. I'm going to miss y'all."

Tukeyila W

"My stay at Brookdale was awesome. The staff are very good at what they do. Brookdale will never let you down. I will recommend Brookdale to others."

Gregg P.

"Brookdale is a blessing in so many ways. Everyone has been so nice to me. I have enjoyed my stay here. God bless everyone in this center. You all do wonderful things for people in need. "

Sabrina J

"My stay at Brookdale was amazing. I first would like to say thank you for giving me and my kids the opportunity to stay here. And second, a big thanks to the Brookdale staff! Everyone was so helpful and amazing to my family."



Brick sign that says "Brookdale Resource Center" and a picture of tables in a cafeteria

Brookdale's Story

Brookdale Resource Center (previously known as Brookdale Warming Center) opened in January of 2021 following the tragic discovery of two homeless men frozen to death on Christmas morning in 2020.

The consolidated government of Macon-Bibb County and various community organizations turned the former Brookdale Elementary School into a 24-hour facility that provided food and shelter to the homeless population during the winter months. It was evident that Brookdale Resource Center would still be needed once the cold weather subsided. Mayor Lester Miller approached the United Way of Central Georgia about taking over the operations and continuing the program.